Last Updated: February 26, 2026
FasTrak Insurance Solutions Inc. ("Company," "we," "us," or "our") operates the BrokerIQ platform ("the Platform"). This Privacy Policy describes how we collect, use, store, and protect personal information through the Platform.
| Category | Examples | Purpose |
|---|---|---|
| Employee Information | Name, email, phone, role, office assignment | Account management, system access, communications |
| Client Information | Name, address, phone, email, date of birth, driver's license | Policy management, client service, compliance |
| Policy Information | Policy numbers, carriers, coverage types, effective dates, premiums | Policy tracking, renewals, reporting |
| Financial Information | Transaction amounts, payment methods, receipt numbers | Transaction recording, receipts, accounting |
| Communication Records | SMS messages, call logs, email records | Client service history, compliance, quality assurance |
| Usage Data | Login timestamps, pages visited, actions taken | Security, audit trails, system improvement |
We use the information collected through the Platform to:
We do not sell, rent, or trade personal information. We may share information with:
We implement appropriate technical and organizational measures to protect personal information, including:
We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, and support business operations. Insurance records are retained in accordance with California Department of Insurance regulations and applicable state and federal requirements.
Depending on your relationship with us and applicable law, you may have the right to:
California residents have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell personal information.
To exercise your California privacy rights, contact us using the information below.
The Platform sends transactional SMS messages and emails to clients and employees. These include:
Recipients may opt out of SMS communications by replying STOP. Transactional emails related to active policies or accounts may not be opted out of where required for service delivery.
The Platform uses essential cookies for authentication and session management. We do not use third-party advertising cookies or tracking pixels.
The Platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Material changes will be communicated to users via the Platform or email.
For questions about this Privacy Policy or to exercise your privacy rights, contact:
FasTrak Insurance Solutions Inc.
9928 Atlantic Ave, South Gate, CA 90280
Phone: (323) 537-2083
Email: info@fastrakins.com